Marisela Madina
Customer Care

Marisela Madina

Warm, bilingual support with a talent for solving problems fast.

Marisela helps clients feel at home—answering questions, translating policy terms, and keeping requests on track from start to finish.

Her superpower is empathy: she listens closely, clarifies next steps, and follows up until everything’s squared away.

Outside the office, Marisela loves family time, local coffee spots, and Wichita’s festivals.